Destada Support

Welcome to our FAQs

Here, you’ll find answers to some of the most commonly asked questions about our services and how we will help with your vacation rental property. If you have a question that’s not listed, feel free to contact us directly.

General

What is Destada?

Destada is a comprehensive vacation rental management service provider that assists property owners and operators in maximizing their income through tailored strategies. We combine data, technology, and global hospitality expertise to offer a transparent and cost-effective service, ensuring your vacation rental property thrives.

Where does Destada operate?

Initially, Destada is focusing on offering services in Thailand with plans to expand its footprint to other destinations throughout Asia in the near future.

Services

What services does Destada provide?

Destada offers a suite of services that clients can customize according to their requirements. Some of the services include Revenue Management, Distribution, Content Management, Social Media Marketing, Offline Marketing, Guest Communications, Booking Management, Reputation Management, Photography, Full Property Management including Maintenance, and many more.

How does Destada manage pricing for my property?

Our data-driven revenue team conducts daily analysis of local tourism and rental trends to optimize pricing. This dynamic pricing strategy ensures that your property’s rates are competitive yet profitable, adjusting even on a daily basis if necessary.

What does the custom website creation service entail?

For unique and outstanding properties, Destada’s team builds bespoke websites tailored to premium guests, so as to enhance bookings.

How does Destada handle guest communications?

We ensure swift, friendly, and professional communication with guests from initial inquiry to post-departure, adeptly addressing concerns. By focusing on clear messaging and client satisfaction we boost guest satisfaction, online ratings, occupancy and rates.

How does Destada manage online reputation?

Our experts actively monitor and manage reviews across various platforms, responding constructively to feedback, thus enhancing your property’s online visibility and credibility.

What’s included in the Proactive Maintenance Management service?

This service addresses maintenance issues promptly to minimize disruption to guest experiences. Regular upkeep not only keeps your property in top condition but also fosters a positive image, leading to better reviews and more bookings.

Engaging with Destada

How do I get started with Destada?

Start by reaching out to us through our website’s contact form. Our team will guide you through the process and help customize a service package that meets your property’s needs.

What types of properties does Destada manage?

Destada manages a variety of properties including apartments, houses, and villas. Whether you’re an independent owner, a professional property manager, or a property developer, Destada will tailor a solution to meet your specific needs.

How does Destada ensure transparency in its services?

Transparency is one of our core values. We provide complete transparency which positions us as your partner rather than just a service provider. There are no hidden fees – We charge a fair, fixed commission from your rentals’ revenue, according to the scope of services you receive.

Can I choose specific services or do I have to opt for a full-service package?

Destada offers 3 service tiers, which you can further customize according to your specific needs.

Results with Destada

How does Destada help in maximizing my property’s revenue?

What has been Destada’s impact on other properties?

Our approach has significantly improved the occupancy rates, Average Daily Rate (ADR), and overall revenue for all the properties under our management. Our case studies demonstrate the tangible impact we’ve had on properties, enhancing their online visibility, bookings, and guest satisfaction. We’re happy to provide reference contacts for our happy customers.

How does Destada help during the low season?

We employ strategic marketing and pricing tactics to attract guests even during the low season. Our global distribution channels and targeted marketing efforts help maintain a steady flow of bookings throughout the year.

More?

Should you have any more questions or need further clarification, feel free to reach out to us. Our team is fully committed to helping you make the most of your vacation rental(s)